Pierce County ALERT!,
Pierce County ALERT is the newest tool for mass emergency notifications in Pierce County.
Powered by Everbridge, this new system utilizes the 9-1-1 landline database for emergency
notifications and can also use the ‘white pages’ for community alerts to landlines, giving the
Department of Emergency Management more options for reaching residents and businesses in the
area. The Center for Disease Control and Prevention’s 2010 survey on cell phone use in the
United States found that 25 percent of the population uses cell phones only – having no home
landline phone at all. This fact makes the new Pierce County ALERT system even more imperative,
as the landline database only reaches 75 percent of the population in any area.
The system also allows individuals that live, go to school and work in the area the opportunity to
"opt-in" their alternative electronic devices. People can sign up to get alerts on a cell
phone, work phone, text message, e-mail, home phone and more. There is also a choice to receive alerts
regarding locations of interest – emergencies that may affect a residence, workplace, child’s school,
or other areas as long as those locations are within the boundaries of Pierce County. Businesses
benefit when their employees opt-in because wherever they are, information can be relayed to their
employees about Pierce County emergencies.
The system will be used to notify residents and businesses about significant risks to health and
safety. Public safety officials can send alerts about emergencies such as severe weather, floods,
utility disruptions, or critical police activity. Emergency alerts may be sent 24 hours a day based
on severity.
If a person has a landline, whether or not they "opt-in," they will still receive an emergency
notification on the landline phone. If a person does "opt-in," they will receive an emergency notification
on their landline phone as well as all the other devices they have listed and in the order they prefer.
Residents and businesses in Pierce County can "opt-in" on the internet, by phone, or by mail. The preferred
method is on the internet, by accessing the Pierce County ALERT button at the bottom of the Pierce County
government’s home page www.piercecountywa.gov, and following the opt-in instructions. People can also call
the Department of Emergency Management at 253-798-6595 and register over the phone, or they can fill out the
information in a flyer and send it in to Pierce County Emergency Management, 2501 S. 35th St., Suite D in
Tacoma, 98409. Up to 10 different electronic devices can be registered – cell phone, fax, pager, text
message, e-mail, business phone, or home phone. If device numbers change, a person can go back into their
account and update their own information.
The information provided by individuals and businesses will not be accessed by Pierce County government.
Individual information cannot be given or sold to any vendor or any other organization.

